Modern Slavery Statement for Kings Cross Carpet Cleaners

This Modern Slavery Statement sets out the steps taken by Kings Cross Carpet Cleaners to prevent modern slavery, human trafficking, forced labour, and exploitation within our business and supply chains. We are committed to acting ethically and with integrity in all our relationships and to implementing effective systems and controls to safeguard workers and communities affected by our operations.

Our Business and Supply Chains

Kings Cross Carpet Cleaners provides professional carpet and upholstery cleaning services to residential and commercial customers. Our supply chains include cleaning products and equipment manufacturers, distribution and logistics providers, facilities management partners, and certain subcontracted service providers. We recognise that modern slavery can occur in any sector or country, and we therefore take a proactive, risk-based approach to identifying and addressing potential issues.

Zero-Tolerance Approach to Modern Slavery

We operate a clear, zero-tolerance policy towards all forms of modern slavery and human trafficking. This applies equally to our own operations, our employees, agency workers, contractors, and all suppliers and business partners. Any evidence of modern slavery linked to our business will trigger immediate investigation and, where appropriate, the termination of commercial relationships and reporting to relevant authorities. We expect anyone working with or for us to share this commitment and to uphold the same standards.

Policies and Governance

Our zero-tolerance stance is supported by internal policies covering ethical conduct, recruitment and labour practices, whistleblowing, and supplier standards. These policies are approved by senior management and reviewed regularly to ensure they remain effective and aligned with evolving best practice. Managers are responsible for promoting awareness of modern slavery risks within their teams, ensuring that staff understand our expectations and know how to raise concerns.

Due Diligence and Supplier Audits

We aim to work only with suppliers and partners who demonstrate respect for human rights and labour standards. As part of our due diligence, new and existing suppliers may be required to provide information on their labour practices, sourcing arrangements, and modern slavery controls. Where risk is identified, we may conduct targeted desk-based reviews or on-site audits, either directly or through qualified third parties.

Supplier contracts and purchase terms incorporate ethical and labour standards requirements. Where non-compliance or gaps in controls are identified, we will seek corrective actions within clear timeframes. Where a supplier is unwilling or unable to address serious concerns, we reserve the right to suspend or end the relationship.

Training and Awareness

We provide training and guidance to relevant staff on how to recognise indicators of modern slavery and how to respond appropriately. This includes those involved in procurement, supplier management, and recruitment. Awareness materials highlight common risk factors, such as the use of vulnerable workers, excessive working hours, retention of identity documents, or restrictions on freedom of movement.

Reporting Channels and Protection

We encourage employees, contractors, suppliers, and other stakeholders to report any concerns relating to modern slavery, human trafficking, or unethical labour practices connected to our operations or supply chains. Concerns can be raised through established internal reporting lines or to designated senior managers, and may be made confidentially.

We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith. All reports are taken seriously, investigated promptly, and handled with appropriate sensitivity. Where necessary, we will cooperate fully with law enforcement and other relevant bodies.

Monitoring, Measurement and Annual Review

We are committed to continually improving our approach to preventing modern slavery. To support this, we monitor the effectiveness of our policies, training, and supplier controls through periodic reviews, risk assessments, and analysis of any reported issues. Lessons learned from incidents, audits, or external developments are used to strengthen our processes.

This Modern Slavery Statement is reviewed at least annually by senior management to ensure it remains accurate, relevant, and sufficiently robust. Updates may be made more frequently in response to significant changes in our business, supply chains, legislation, or identified risks. By maintaining oversight at the highest level, we aim to embed respect for human rights at the core of Kings Cross Carpet Cleaners and to contribute to the broader eradication of modern slavery.